If you’re elderly, disabled, chronically ill, or caring for young children, there’s a free service that could protect your household during power cuts, emergencies, and energy disruptions — and most people don’t even know it exists.
It’s called the Priority Services Register (PSR), and signing up could be one of the most important steps you take for your safety and wellbeing.
What Is the Priority Services Register?
The Priority Services Register is a confidential support list maintained by energy suppliers and network operators in the UK. It ensures that vulnerable customers receive extra help during power outages, emergencies, or when managing their energy supply.
It’s free to join, and it doesn’t affect your bills or tariffs.
Who Can Register?
You may be eligible if you:
- Are of pensionable age
- Have a disability or long-term medical condition
- Are pregnant or have children under 5
- Rely on medical equipment (like oxygen or dialysis machines)
- Have mental health conditions or communication challenges
- Are recovering from hospital treatment
- Have sight, hearing, or mobility impairments
- Are experiencing bereavement or temporary hardship
You can also register on behalf of someone else — a relative, neighbour, or friend.
What Support Does It Provide?
Being on the PSR means you could receive:
- Advance notice of planned power cuts
- Priority reconnection during outages
- Alternative heating or cooking facilities
- Password protection for doorstep visits
- Meter reading support
- Help with bills and communication formats (Braille, large print, audio)
- Emergency contact support
How to Register
It’s quick and easy. Just fill out the form here: 👉 Register for Priority Services – UK Power Networks
You can also contact your energy supplier directly — most have their own PSR registration page
Why It Matters
Power cuts can be more than inconvenient — they can be dangerous. If you rely on medical equipment, live alone, or care for vulnerable people, losing power without warning can put your health at risk.
The Priority Services Register ensures you’re not left in the dark — literally and figuratively.
Disclaimer: Kind Health Hub provides content for general informational and educational purposes only. While every effort is made to ensure accuracy, details about products, services, policies, and lifestyle guidance may change over time. Readers should always verify information directly with manufacturers, healthcare providers, or official sources before making decisions. The content does not constitute medical, nutritional, financial, or legal advice, and any recommendations are shared for general guidance only.
